Marcus Hotels & Resorts

Case Study

Market Strategy
Experience Design

How we made NEW possible

NEWaukee designed Sensorial, a masquerade ball party to increase brand awareness and foot traffic at a newly-opened hotel.

How it connected

More than 500 tickets sold, generating new email leads and social media followers for Saint Kate.

Sensorial attendees sit on couches in the lobby.
Attendees try out virtual reality headsets.
Sensorial attendees pose for a photo.
Attendees dance while a DJ plays music.
Sensorial attendees pose for a photo.
People dancing the night away at Sensorial.
Dancers performing at Sensorial.
DJ playing music for the dance floor.

Generating buzz and foot traffic for a new downtown hotel

Opened in 2019, Saint Kate The Arts Hotel (owned by Marcus Hotels & Resorts) offers a modern luxury experience with an artful twist in Downtown Milwaukee.

Key Insights

NEWaukee met with the Chief Marketing Officer, VP of Marketing and Director of Advertising to better understand the organization’s goals. Key insights included:

  • The opportunity to highlight and activate Saint Kate as an entertainment destination to be enjoyed by those in Wisconsin as well as out-of-state.

  • The hotel’s existing marketing strategy could be augmented by offering unique, signature in-person experiences that reflect its brand.

  • The proposed program should reflect the hotel’s artful brand and appeal to an audience likely to book a stay in the hotel.

DJ playing music for the people on the dance floor.

Installation Design by Kristina Rolander, Crystal Cave Remix TM

Sensorial promotional graphic
Dancer performing at Sensorial for attendees.

Engagement Challenge

Marcus Hotels & Resorts engaged NEWaukee to increase brand awareness and foot traffic to the newly-opened hotel.

Engagement Solution

NEWaukee designed Sensorial, a masquerade ball party that included pop-up theatrical performances curated by the United Performing Arts Fund, multiple DJs, and multimedia installations.

THE
RESULTS

500+

tickets sold, generating new email leads & social media followers

Endless content

photo & video captured for re-use and promotion of hotel

68,000+

social media impressions

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