This event is part of NEWaukee’s Cloud Cafe brought to you by Ginger Lazovik, Shorewest Realtors and North Shore Bank. The Cloud Cafe is an online platform for connectors and creators to find belonging during this time of unprecedented isolation. Sign up for NEWaukee’s newsletter for weekly updates about new events.
Carrie Melissa Jones
Carrie Melissa Jones is a community leader, entrepreneur, and community consultant who has built community online since the early 2000s.
Her work influences the world’s leading brand communities including the American Medical Association, Buffer, Patreon, Google, and DoSomething.org. In 2016, Salesforce’s Mathew Sweezey named Jones one of three experts to follow on community management.
As the founder of Gather Community Consulting, she consults with brands to build robust new communities, audit existing communities for improvement, and trains brands to lead their own communities. She has worked with organizations including Brainly (the world’s largest social learning network), the American Medical Association, numerous small businesses, and non-profits including Canada’s PovNet and DoSomething.org. Together these brands connect well over 100 million people worldwide.
In 2014, Jones joined CMX and served as COO and Founding Partner until 2017. CMX (acquired by Bevy Labs in 2019) provides training, events, and programs for community builders around the world. It now boasts a 20,000 person and growing membership. With CMX, Jones trained teams at Google, Facebook, and community leaders within Salesforce, Airbnb, ADP, Discovery Channel, and other firms.
Her writing on communities has appeared in Venture Beat, The Next Web, and First Round Review. She also writes a monthly column for CMS Wire and contributed regularly to CMX’s online publication from 2014-2017. She has a B.A. from UCLA in both English and Mass Communication. She is currently pursuing her M.A. in Communication at the University of Wisconsin-Milwaukee.